Global Support

Global Presence - Local Support

ETAP continues to expand its reach to its users by integrating additional Technical Support Centers to its online Help Center.

Contact your regional ETAP technical support center office below:

Region Help Center Software City Territory Local Time Language Phone
America United States Etap Irvine, CA All 8:00 - 17:00 English +1 949 462 0400
America Brazil Etap Ribeirão Preto Brazil 9:00 - 17:00 Portuguese +55 (16) 3877-1038
America Mexico Etap Mexico, D.F. South & Central America 9:00 - 18:00 Spanish +52 (55) 4620-9970
America Canada SEE Montréal Canada, Mexico, USA 08:00 – 17:00 French / English 1-866-733-4636
Europe France Etap Meylan Europe 9:00 - 17:00 French / English +33 (0) 4 76 59 29 89
Europe France Caneco Colombes France 09:00 – 17:00 French +33 (0) 5 62 74 44 47
Europe France SEE Colomiers France 8:30 – 17:30 French +33 (0)82 50 00 46 3
Europe Italy SEE / Caneco Bergamo Italy, Switzerland, Austria 08:45 – 18:00 Italian +39 035 4596167
Europe Germany SEE / Caneco Mönchengladbach Germany, Switzerland, Austria 08:30 – 17:00 German +49 (0)72 22 77 47 62
Europe Germany SEE / Caneco Viernheim Germany, Switzerland, Austria, International 08:00 – 17:00 German / English +49 6204 60146 20
Europe Netherlands SEE / Caneco Maastricht Netherlands, Belgium 08:30 – 17:00 Dutch / English +31 (0)45 56 11 636
Europe Denmark SEE / Caneco Birkerød Nordics 08:30 – 15:00 (Friday 12:00) Danish / English +45 45 94 21 00
Europe Finland SEE / Caneco Helsinki Finland 08:30 – 15:00 (Friday 12:00) Danish / English +358 9 31584876
Europe Norway SEE / Caneco Oslo Norway 08:30 – 15:00 Danish / English +47 815 03 069
Europe Sweden SEE / Caneco Stockholm Sweden 08:30 – 15:00 (Friday 12:00) Danish / English +46 8 525 070 74
Europe United Kingdom Etap London UK - Europe 9:00 - 17:00 English +44 (0)330 0580 920
Europe United Kingdom SEE SEE Croft UK - Europe 08:00 – 17:00 English +44 (0)1455 817456
Europe Poland SEE Krakow Poland, Ukraine 08:00 – 16:00 Polish +48 12 630 30 30
Europe Spain Etap Madrid Spain 10:00 - 18:00 Spanish +34 918496224
Europe Spain SEE / Caneco Madrid Spanish Speaking Area 09:00 – 17:30 Spanish +34 917979071
MEA Morocco SEE / Caneco Casablanca Morocco 08:30 - 16:30 Arabic / French +212 522 234309
MEA Nigeria Etap Lagos West Africa 9:00 - 17:00 English 234-809-3930-366
MEA South Africa Etap Johannesburg South Africa 9:00 - 17:00 English +27 11 781 9513
MEA Turkey SEE Atasehir Türkiye, Azerbaijan 09:00 - 18:00 Turkish +90 216 988 16 00
MEA UAE Etap Dubai Middle East 8:00 - 17:00 English +971 4 445 6988
APAC China Etap Nanjing China Region 8:30 - 17:30 Chinese +86 025 83610133
APAC China SEE Nanjing China Region 09:00 – 17:30 Chinese +86 025 84650534
APAC India Etap Mumbai / Delhi / Chennai India 9:00 - 20:00 English +91 22 62601010
APAC India SEE Bangalore India 09:00 – 18:00 English +91 7733823477
APAC Australia SEE Sydney ANZ / Malaysia 9:00 - 17:00 English —
APAC Japan Etap Funabashi Japan 9:00 - 17:00 Japanese +81 47 4901010
APAC Philippines Etap Concepcion Philippines 9:00 - 18:00 English +63 45 6090011
APAC South Korea Etap Seoul South Korea 9:00 - 18:00 Korean +82 2 2649 9345